Novelia — AI-Generated Light Novels & Web Fiction

Specified Commercial Transactions Act Disclosure

This page provides disclosure required under Japan's Act on Specified Commercial Transactions.

Last Updated: March 1, 2026

Seller	Novelia
Representative	Novelia Operations Team
Address	Available upon request in accordance with Article 8 of the Ordinance for Enforcement of the Act on Specified Commercial Transactions.
Phone Number	Available upon request. Email inquiries: support@novelia.site
Email	support@novelia.site
Service Name	novelia (AI Story Generation Service)
Service URL	https://novelia.site
Pricing	Subscription Plans (tax included, points granted monthly) Light Plan: ¥780/month or ¥7,800/year — 8,000 points/month Standard Plan: ¥1,380/month or ¥13,800/year — 15,000 points/month Premium Plan: ¥2,480/month or ¥24,800/year — 30,000 points/month Ultimate Plan: ¥9,800/month or ¥98,000/year — 150,000 points/month Point Packages (one-time purchase, tax included) ¥300 — 3,000 points ¥500 — 5,000 points ¥1,000 — 10,000 points ¥3,000 — 33,000 points (incl. 3,000 bonus pts) ¥5,000 — 58,000 points (incl. 8,000 bonus pts) ¥10,000 — 130,000 points ※ Prices are subject to change. Users will be notified in advance via the service.
Payment Method	Payments processed via Stripe. Available methods include: Credit / Debit card (Visa / Mastercard / American Express / JCB) Apple Pay Google Pay Link (Stripe's payment service) Available payment methods are shown at checkout.
Payment Timing	Subscriptions: Charged at sign-up and automatically renewed monthly (monthly plan) or annually (annual plan). Point purchases: Charged immediately upon purchase completion.
Service Delivery	Service access is granted immediately upon payment confirmation. Subscription benefits (points, etc.) are reflected promptly after payment.
Returns & Cancellations	Due to the nature of digital content, refunds are not available as a general rule. Subscriptions: You may cancel at any time from your account settings. Your access continues until the end of the current billing period. No pro-rated refunds are provided. Point purchases: Points cannot be refunded, exchanged for cash, or transferred. Points expire 180 days from grant date. Exceptions: Refunds may be issued in the following cases: System failure resulting in points not being credited Duplicate charges for the same transaction Confirmed fraudulent activity As required by applicable law For these cases, please contact support@novelia.site with your transaction ID.
Cancellation Method	Navigate to My Page > Subscription Settings and cancel before the day prior to your next renewal date. Service access continues until the end of the current billing period after cancellation.
System Requirements	Internet-connected device required. Recommended browsers: Google Chrome / Safari / Firefox / Edge (latest versions)

Seller

Novelia

Representative

Novelia Operations Team

Address

Available upon request in accordance with Article 8 of the Ordinance for Enforcement of the Act on Specified Commercial Transactions.

Phone Number

Available upon request.
Email inquiries: support@novelia.site

support@novelia.site

Service Name

novelia (AI Story Generation Service)

Service URL

https://novelia.site

Pricing

Subscription Plans (tax included, points granted monthly)

Light Plan: ¥780/month or ¥7,800/year — 8,000 points/month
Standard Plan: ¥1,380/month or ¥13,800/year — 15,000 points/month
Premium Plan: ¥2,480/month or ¥24,800/year — 30,000 points/month
Ultimate Plan: ¥9,800/month or ¥98,000/year — 150,000 points/month

Point Packages (one-time purchase, tax included)

¥300 — 3,000 points
¥500 — 5,000 points
¥1,000 — 10,000 points
¥3,000 — 33,000 points (incl. 3,000 bonus pts)
¥5,000 — 58,000 points (incl. 8,000 bonus pts)
¥10,000 — 130,000 points

※ Prices are subject to change. Users will be notified in advance via the service.

Payment Method

Payments processed via Stripe. Available methods include:

Credit / Debit card (Visa / Mastercard / American Express / JCB)
Apple Pay
Google Pay
Link (Stripe's payment service)

Available payment methods are shown at checkout.

Payment Timing

Subscriptions: Charged at sign-up and automatically renewed monthly (monthly plan) or annually (annual plan).
Point purchases: Charged immediately upon purchase completion.

Service Delivery

Service access is granted immediately upon payment confirmation.
Subscription benefits (points, etc.) are reflected promptly after payment.

Returns & Cancellations

Due to the nature of digital content, refunds are not available as a general rule.

Subscriptions:
You may cancel at any time from your account settings. Your access continues until the end of the current billing period. No pro-rated refunds are provided.

Point purchases:
Points cannot be refunded, exchanged for cash, or transferred. Points expire 180 days from grant date.

Exceptions:
Refunds may be issued in the following cases:

System failure resulting in points not being credited
Duplicate charges for the same transaction
Confirmed fraudulent activity
As required by applicable law

For these cases, please contact support@novelia.site with your transaction ID.

Cancellation Method

Navigate to My Page > Subscription Settings and cancel before the day prior to your next renewal date.
Service access continues until the end of the current billing period after cancellation.

System Requirements

Internet-connected device required.
Recommended browsers: Google Chrome / Safari / Firefox / Edge (latest versions)

Contact Us

For questions regarding this disclosure, please contact us at:

Email: support@novelia.site
Support: /en/support