Specified Commercial Transactions Act Disclosure

This page provides disclosure required under Japan's Act on Specified Commercial Transactions.

Last Updated: March 1, 2026

SellerNovelia
RepresentativeNovelia Operations Team
AddressAvailable upon request in accordance with Article 8 of the Ordinance for Enforcement of the Act on Specified Commercial Transactions.
Phone NumberAvailable upon request.
Email inquiries: support@novelia.site
Emailsupport@novelia.site
Service Namenovelia (AI Story Generation Service)
Service URLhttps://novelia.site
PricingPoint Plans (tax included, points granted monthly)
  • Mini: ¥1,480/month or ¥16,280/year — 19,000 points/month
  • Regular: ¥2,980/month or ¥32,780/year — 39,000 points/month
  • Pro: ¥5,980/month or ¥65,780/year — 80,000 points/month
  • Max: ¥9,800/month or ¥107,800/year — 132,000 points/month
  • Studio: ¥24,800/month or ¥272,800/year — 345,000 points/month
Depending on the plan, members receive a larger daily login bonus and 5–20% extra points on point package purchases.
Legacy Point Plans (closed to new sign-ups; current subscribers may continue)
  • Light Plan: ¥780/month or ¥7,800/year — 12,000 points/month
  • Standard Plan: ¥1,380/month or ¥13,800/year — 20,000 points/month
  • Premium Plan: ¥2,480/month or ¥24,800/year — 33,000 points/month
  • Ultimate Plan: ¥9,800/month or ¥98,000/year — 200,000 points/month
Point Packages (one-time purchase, tax included)
  • ¥300 — 3,000 points
  • ¥500 — 5,000 points
  • ¥1,000 — 10,000 points
  • ¥3,000 — 33,000 points (incl. 3,000 bonus pts)
  • ¥5,000 — 58,000 points (incl. 8,000 bonus pts)
  • ¥10,000 — 130,000 points
First-time offer
  • ¥300 — 5,000 points (for eligible users who have not paid before; once per user, available for 14 days after it is offered)
※ Checkout from the English-language site is charged in US dollars, converted from the yen prices above. The exact USD amount is shown at checkout.
※ Prices are subject to change. Users will be notified in advance via the service.
Payment MethodPayments processed via Stripe. Available methods include:
  • Credit / Debit card (Visa / Mastercard / American Express / JCB)
  • Apple Pay
  • Google Pay
  • PayPay (from Japan only; points purchases only)
  • Link (Stripe's payment service)
Available payment methods are shown at checkout.
Payment TimingSubscriptions: Charged at sign-up and automatically renewed monthly (monthly plan) or annually (annual plan).
Point purchases: Charged immediately upon purchase completion.
Service DeliveryService access is granted immediately upon payment confirmation.
Subscription benefits (points, etc.) are reflected promptly after payment.
Returns & CancellationsDue to the nature of digital content, refunds are not available as a general rule.

Subscriptions:
You may cancel at any time from your account settings. Your access continues until the end of the current billing period. No pro-rated refunds are provided.

Point purchases:
Points cannot be refunded, exchanged for cash, or transferred. Points expire 180 days from grant date.

Exceptions:
Refunds may be issued in the following cases:
  • System failure resulting in points not being credited
  • Duplicate charges for the same transaction
  • Confirmed fraudulent activity
  • As required by applicable law
For these cases, please contact support@novelia.site with your transaction ID.
Cancellation MethodGo to Settings > Subscription Plan (or the Subscription tab on the points purchase page) and select "Cancel plan". You can cancel at any time before your next renewal date.
Cancellation takes effect at the end of the current billing period, and service access continues until then.
System RequirementsInternet-connected device required.
Recommended browsers: Google Chrome / Safari / Firefox / Edge (latest versions)

Contact Us

For questions regarding this disclosure, please contact us at:

Email: support@novelia.site
Support: /en/support